Benefits Administration

BlinkHR Benefits Administration is a comprehensive, on-demand application that simplifies enrollment and administration for employers, brokers, and service providers.

In addition to providing the full complement of Benefits Administration service capabilities for Enrollment and Administration, the application includes the following functionality:

• Advanced rules-based governance of eligibility and cost-sharing determine which options employees can view and select
• Transaction exception handling, including UNDO and RETRO, while capturing an audit trail within the system
• Contextual Call Routing ensures that:
• Requests for live help are routed directly to the right HR Services provider
• Relevant client data follows the call for first call resolution
• A full audit trail of call logs and reports is available

Clients that implement the BlinkHR Benefits Administration system dramatically reduce the resource drain that usually occurs during Open Enrollment, streamlining their overall Benefits Administration process, and improving the user experience for all.

To learn more about how BlinkHR can transform Benefits Administration, Contact Us.